Your property. Our partnership.
At Collab Property Management, we believe great results come from genuine collaboration. We manage every property as if it were our own; providing clear communication, proactive care, and a hands-on approach that keeps your investment performing at its best.
Sara McQueen
Residential Property Manager
Born and bred in beautiful Tauranga, Sara McQueen brings nearly two decades of hands-on experience managing residential properties for families and trusts across the Bay of Plenty. Her approach is simple yet powerful: treat every investment as if it were her own, and every tenant like family.
Sara's property management portfolio spans everything from high-end executive homes to compact bedsits, including rentals with pets and those requiring extra care and communication. Her ability to navigate challenging tenancies with empathy and professionalism is backed by a strong foundation in administration, clear communication, and meticulous organisation.
Whether it's coordinating maintenance, ensuring compliance, or fostering long-term tenant relationships, Sara is known for her reliability, responsiveness, and unwavering commitment to doing things right the first time, just like her family motto says:
"Do it once, do it right!"
When she's not managing properties, you'll find Sara hiking local trails, playing rugby, or hitting the road with her husband and three children in their caravan, exploring the hidden gems of New Zealand.
What our clients say
Best property management experience
" " I have been a tenant for most of my life and this is by far the best experience with a property management company. Sara is super professional and nice, attentive to any concerns and very responsive. " "
Sandra - Tenant - Avenues
Professional and caring
" " If you're looking for a property manager who truly cares and gets the job done right, Sara is the one you want! " "
David - Landlord - Tauranga
What makes Collab different?
Book a Free AppraisalTailored, boutique service. We're not a faceless giant. At Collab, your property gets real attention.
True collaboration. We work hand in hand with you, valuing your goals, feedback, and evolving needs.
Integrity at our core. Every interaction is based on respect, clarity, and accountability.
Expert grounding. Backed by solid real estate experience, we bring strong local knowledge and operational skills to the table.
Driven by connection. We don't just manage properties - we cultivate trust, community, and partnerships.
How We Manage Your Property Section
1. Tenant Selection
We carefully vet potential tenants for reliability, financial stability, and respect for property standards. Our goal: long-term residents who care for your space and value a harmonious tenancy.
2. Rent Collection & Financial Oversight
Consistent cash flow matters. We ensure punctual rent collection, transparent accounting, and timely reporting so you always know exactly where your investment stands.
3. Maintenance & Repairs
We stay ahead of the curve, scheduling routine inspections, coordinating prompt repairs, and planning preventive maintenance. Your property stays in top condition, preserving value and reducing surprises.
4. Property Check-ups & Inspections
Regular inspections help us identify small issues before they become big ones. From moisture and wear to structural concerns, we keep a close eye on every corner.
5. Tenant Relations & Communication
We’re the bridge between you and your tenant. We respond quickly, manage expectations, and maintain respectful, service-focused relationships, so both parties feel heard and supported.
6. Reporting & Transparency
You receive clear, regular statements and insights into property performance. We believe in full visibility: no “black boxes,” just open, honest reporting.